ID Issue Title Issue Description Type Severity Date Opened
Date Closed
Status Owner
1 IT Processes

IT Requesting extreme amount of documentation and validation

Scope Medium 02-05-2024
03-14-2024
Closed Chris Freeman
2 AVM System Scan

AVM Scan via 3rd party for Copmp Troller environment.

Infrastructure Critical 04-02-2024
N/A
Open Chris Freeman / Tomas Verde
3 Cito Comp Team restricted availability

Cito Comp management has been unable to fully engage on BRI reviews due to issues with Profit Sharing Letter activities.

Scope Medium 01-24-2024
11-24-2024
Closed Chris Freeman
4 Vendor slow in responding

Copmp Troller has been slow in responding to ducument requests from IT. AVM doc was to be delivered 04/07, but no sign of doc

Infrastructure High 08-24-2024
11-24-2024
Closed Chris Freeman / Tomas Verde
5 Vendor lacking PM Methodology

PM lead for Copmp Troller does not seem to be knowledgable of PM Best Practices

Management High 03-24-2024
04-24-2024
Closed Chris Freeman
6 Excessive IT Project Estimations

Upon CAP and CITO review of project estimates, Paula G. did not give approval pending review of IT ROM costs with Marc Sorge

Costs Medium 12-24-2024
N/A
Open Chris Freeman
7 Cito Comp Limited Availability

Copmp Troller needs to review Report requirements with Minnow Cito Comp. Due to Funding Pool analysis, Cito Comp lead has delayed this review of Reports

Scope Medium 11-24-2024
N/A
Open Chris Freeman
8 Training Plan for Minnow Managers on Reward App

Cito Comp team does not plan on having true training sessions with managers on new Reward application for the annual review. There could be a backlash of help desk calls on the application, tying up Cito Comp team resources.

Training High 10-24-2024
11-24-2024
Closed Lance Matchett
9 Data Loads into Reward app causing errors

Cito Comp loaded new BW job code data, and this caused 1200 errors to be logged in the latest data import.

Data High 12-08-2024
12-24-2024
Closed Lance Matchett
10 Cito Comp not following up action items of project

Cito Comp has initiated several actions on the project, but fails to follow up when their participation is needed. Examples: Security settings, admin training, screen layout, requirements confirmation, UAT testing.

Process High 09-25-2024
10-05-2024
Closed Pete Buddig
11 Defects Process not being utilized

Cito comp did not want to do a proper UAT. Now defects being discovered and not being tracked.

Process High 11-28-2024
12-21-2024
Closed Lisa Marie
12 Documentation is overwhelming the App Owners

IT is requesting extreme amount of documentation and validation. This is causing a delay in server configs and implementation as no one seems to fully understand the documentation process, and reviews are delayed.

Scope Medium 02-05-2024
N/A
Open Chris Freeman
13 3rd party scan app is overwhelmed and running too

Copmp Troller environment requires scanning, but AVM Scan via 3rd party app is taking weeks to complete and app team does not understand why.

Infrastructure Critical 04-02-2024
04-24-2004
Closed Chris Freeman / Tomas Verde
14 TEST

Copmp Troller needs to review Report requirements with Minnow Cito Comp. Due to Funding Pool analysis, Cito Comp lead has delayed this review of Reports

Scope Medium 11-24-2024
N/A
Open Chris Freeman
15 Vendor has announced all systems must upgrade to v1.3 by Sept 2024

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Infrastructure Critical 04-02-2024
N/A
Open Julian Figgy